7 – Filing Complaints and Comments

Civil rights laws and regulations as well as consumer protection laws are in place to help consumers when something goes wrong. This is a complaint-driven system: local police do not seek out violators of these laws, throw anyone in jail or even ticket offenders. Enforcement depends on consumers willing to complain when they see a violation of the law.

With that said, filing a formal complaint or considering litigation should not be the first step a consumer considers. Consumers who believe there has been a violation of the law whether related to the workplace, access to a public place or an airline, or dispensing of their hearing aids, should take some important steps first.

For Employment Complaints:

For Other Complaints: